PRIVACY STATEMENT - HEALTHY FOOD AND HERBS

Last updated: 13-1-2026

This privacy statement describes how Healthy Foods and Herbs, located at:

Healthy Foods and Herbs
Hilke Maatman
Erve Wolbert 19
7577 NS Oldenzaal
Chamber of Commerce: 98264028
VAT: NL005321073B92
E-mail: info@gezonde-voeding-en-kruiden.nl
Website: www.gezonde-voeding-en-kruiden.nl

Handles your personal data in accordance with the General Data Protection Regulation (AVG)..

1. What personal data are processed?

Healthy Nutrition and Herbs processes personal data that you provide yourself through the website, by e-mail, when ordering, when participating in courses or when filling out the contact form.

We may process the following data:

When ordering e-books, downloads, products and courses:
- First and last name
- Address information
- Country of delivery
- E-mail address
- Phone number (if given)
- IP address
- Payment information (through the payment provider only; we do not see full bank or credit card information)
- Course login information (username/email).

For print-on-demand products:
- Shipping address
- Any personalization details (such as chosen image or product variant)

For newsletter / proofreaders / contact form:
- First name
- Last name
- E-mail address
- Possibly: messages or comments you fill in yourself

Automatically collected data (via cookies or analytics):
- IP address
- Device and browser information
- Pages visited
- Time of visit
- Click behavior
- Error messages and technical data

2. Why do we process personal data?

Healthy Nutrition and Herbs uses your data exclusively for the following purposes:

For orders:
- handling payments
- delivering your digital products
- Providing print-on-demand products
- providing access to courses
- sending order confirmations and invoices
- support in case of technical problems

For courses:
- provide access to the learning environment
- record progress
- provide customer service

For the newsletter or proofreading group:
- sending news, offers and updates
- Managing sign-ins and sign-outs

Subscription to the newsletter is always on the basis of explicit consent (opt-in). Unsubscribing is possible at any time via the unsubscribe link in each email.

For website functionality and security:
- improving the website
- monitoring performance and errors
- countering abuse
- security and spam filters (e.g., reCAPTCHA)

Legal obligations:
- administration and tax purposes
- retention obligation of invoices

Healthy Nutrition and Herbs sells your information never to third parties.

3. Retention periods

We do not keep your data longer than necessary.

- Order and billing information: 7 years (legal retention obligation)
- Digital products/course accounts: as long as the service is active or until you request removal
- Newsletter data: until you unsubscribe.
- Contact form: maximum 1 year
- Analytics/cookies: according to the set validity period (maximum 14 months)

4. Sharing with third parties

Your information is shared only with parties necessary for:

- your order
- Payment providers (e.g., Mollie / PayPal)
- Print-on-demand vendors (such as Printify, Gelato, Printful)
- Delivery services (PostNL, DHL, etc.)
- hosting and technical systems
- Hostinger (website, mailbox)
- Online course platform (e.g., LearnDash)
- MailerLite or Mailchimp (newsletter)
- WordPress plugins (security/ backup)
- legal obligations
- Tax authorities
- Bookkeeper / administrator

These parties operate under a processor agreement or must comply with privacy laws.
Healthy Nutrition and Herbs remains ultimately responsible for your data.
Your information will never be sold to third parties.

5. Website traffic and cookies

The website tracks general visitor data, such as:
- IP address
- time of visit
- click behaviour
- pages visited
- browser or device used

This data is used for:
- improvements to the website
- statistics and analysis
- security and fault detection

Where possible, this data is anonymized.

On the first visit to the website, we ask permission to place non-emergency cookies via a cookie banner. Necessary cookies are always set in order for the website to function correctly.

You can delete or disable cookies through your browser.

6. Your rights (AVG)

You have the following rights:
✔ Right of inspection
✔ Right of correction
✔ Right of removal
✔ Right to object
✔ Right to restriction of processing
✔ Right to data portability
✔ Right to withdraw consent

A request can be sent to:
info@gezonde-voeding-en-kruiden.nl

We respond within 4 weeks.

7. Personal data security

Healthy Nutrition and Herbs takes appropriate measures to protect your data from:
- misuse
- loss
- unauthorized access
- unwanted disclosure
- changes without permission

Security measures include:
- SSL certificate
- secure hosting (Hostinger)
- password protection
- restricted access within systems
- secure payment environments
- regular updates and plug-in maintenance

If you suspect abuse or a data breach, please contact us at
info@gezonde-voeding-en-kruiden.nl.

8. Changes to this privacy statement

This privacy statement may be modified when:
- the website changes
- legislation is changing
- new services are added

The latest version is always on the website.

9. Contact details

Healthy Foods and Herbs
Attn: Hilke Maatman
Erve Wolbert 19
7577 NS Oldenzaal
E-mail: info@gezonde-voeding-en-kruiden.nl
Website: www.gezonde-voeding-en-kruiden.nl

10. Minors

This website is geared toward adults. We do not knowingly collect personal information from persons under 16 years. If you think we have still received data from a minor, please contact us so we can delete it.